Since 1947,a Separate Unit in the White House Has Overseen

question 20

Multiple Choice

Since 1947,a separate unit in the White House has overseen the vast foreign-policy establishment and helps the president make sense out of all the messages arising out of the bureaucracy.What is the name of this unit?

• A)Foreign Service
• B)Office of Diplomacy
• C)Central Planning Board
• D)Intelligence Services Group
• E)National Security Council

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Definitions:

Service Quality

The degree to which a delivered service meets or exceeds the expectations of customers, often a key competitive advantage in business.

Tangibility

Refers to the physical existence of products or items that can be seen, touched, and felt.

Service Failures

Instances when customer expectations are not met by service delivery, often leading to dissatisfaction.

Controllable Factor

An element or variable in a business or process that can be modified or adjusted according to the needs of the manager or operator.