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Matching -Reaction to an Unexpected Stimulus

question 82

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Matching
-Reaction to an unexpected stimulus


Definitions:

Benefit Summary

An overview detailing the advantages or positive outcomes of using a product or service.

Listening Skills

The ability to accurately receive and interpret messages in the communication process, crucial for understanding customer needs and building relationships.

Need-Satisfaction Presentation

A sales approach where the presentation is tailored to match the specific needs and desires of the customer, emphasizing how the product or service meets those requirements.

Problem-Solution Presentation

A method of sales presentation that focuses on identifying a potential customer's problem and then presenting a product or service as a solution.

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