Regulatory Forbearance

question 79

Multiple Choice

Regulatory forbearance

• A)meant delaying the closing of "zombie S&Ls" as their losses mounted during the 1980s.
• B)had the advantage of benefiting healthy S&Ls at the expense of "zombie S&Ls," as insolvent institutions lost deposits to health institutions.
• C)had the advantage of permitting many insolvent S&Ls the opportunity to return to profitability,saving the FSLIC billions of dollars.
• D)increased adverse selection dramatically.

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Definitions:

Zone of Tolerance

The range within which customers are willing to accept variations in service delivery and quality.

Voice-of-customer Quotient

A metric or approach that measures the extent to which a company's products or services align with the expectations and needs of its customers.

Service Providers

Companies or individuals that offer services to others in exchange for compensation, often in sectors like telecommunications, health, or education.

Good Job

An expression of approval or praise for someone's accomplishment or performance.