New Salespeople at a Retail Store Generate an Average of $50,000

question 5

Multiple Choice

New salespeople at a retail store generate an average of $50,000 in profit their first year.In addition,the reduced workload on the rest of the sales staff improves their efficiency and ability to provide high-quality customer service by 10 percent.This is worth an additional $20,000 to the company.The cost of hiring and training a new salesperson are expected to be $3,000 and $8,000 respectively.The salary for this position is $35,000.What is the return on investment of hiring an additional salesperson?

• A) 152%
• B) 163%
• C) 200%
• D) 143%

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Definitions:

Survival

The act or process of living or continuing to exist, especially under adverse or challenging circumstances.

Facial Feedback Effect

The theory that suggests the movement and expressions of the facial muscles can influence emotional experiences.

Mood

A temporary state of mind or feeling that can affect a person's perceptions and behavior.

"Me"

The aspect of the self that involves the organized set of attitudes and perceptions an individual has about themselves; part of the self-concept.