Examlex
Which of the following is NOT part of a company's decision about which customers it will serve and how?
Free Discussion
An open conversation in which participants are encouraged to share thoughts and ideas on a topic without strict structures or limitations.
Nondirective Question
A nondirective question is an open-ended query that encourages a detailed response, allowing the person to express thoughts and feelings without leading them in a specific direction.
Closed Ended
Pertains to questions or statements that limit responses to a simple "yes" or "no," often used in surveys, interviews, and sales techniques to control the direction of a conversation.
Redirect Question
A technique used in conversation or negotiation to guide the flow of dialogue by asking a question in response to a question.
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