While Looking for Ideas on How to Craft a User-Friendly

question 113

Multiple Choice

While looking for ideas on how to craft a user-friendly dishwasher, the designers of a dishwasher-manufacturing company spent 10 days observing people as they used their dishwashers in their homes. In this instance, the designers were conducting ________.

• A) survey research
• B) experimental research
• C) quantitative marketing research
• D) ethnographic research
• E) causal research

---

Definitions:

Special Journals

Ledger books dedicated to recording specific types of transactions, such as cash receipts or disbursements, distinct from general accounting records for efficiency and accuracy.

Computerized Accounting Systems

Software programs that manage and process financial transactions and accounting tasks electronically, increasing accuracy and efficiency.

Automated Business Systems

Systems that use technology to perform and manage business processes automatically, enhancing efficiency and reducing manual intervention.

Subsidiary Ledgers

Detailed ledgers that contain information supporting accounts listed in the general ledger, such as accounts receivable or inventory details.