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Customer Information Is Often Buried Deep in Separate Databases and Records

question 82

Multiple Choice

Customer information is often buried deep in separate databases and records of different company departments. To overcome such problems, many companies are now turning to ________ to manage detailed information about individual customers.


Definitions:

Physical Attributes

The tangible and visible characteristics or features of a person, object, or place.

Luck

An unpredictable and uncontrollable force that causes an event to occur in a beneficial or harmful way without being part of a deliberate intention.

Poverty Rate

The proportion of the population living below the poverty line, indicating the level of economic deprivation in a society.

Income Share

The distribution of total income among different groups or individuals, often used to analyze economic inequality.

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