What Is the Most Common CRM Mistake

question 152

Essay

What is the most common CRM mistake?

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Definitions:

Ego

In psychoanalytic theory, the part of the psyche that mediates between the demands of the id, superego, and reality.

Id

In Freud’s theory, the primitive, instinctive component of personality that operates according to the pleasure principle.

Rationalization

Creating false but plausible excuses to justify unacceptable behavior.

Guilty

The feeling of responsibility or remorse for a perceived wrong or offense.