The Term ____________________ Was Used by the Knapp Commission to Describe

question 37

Short Answer

The term ____________________ was used by the Knapp Commission to describe NYC police officers who were taking bribes,gratuities,and unsolicited protection money and who were fairly passive in their deviant practices.

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Definitions:

Global Financial Crisis

Was a consequence of sub‐prime mortgage defaults in the United States in 2008 and culminated in a worldwide recession.

Process Re-Engineering

A complete overhaul and innovative redesigning of business procedures aimed at achieving significant enhancements in key performance indicators.

Customer Needs

Refers to the wants or desires that a customer expects a product or service to fulfill.

Process Value Analysis

Identifies and evaluates core processes for their performance contributions to customer satisfaction.