In Which of the Following Steps of the Selling Process

question 160

Multiple Choice

In which of the following steps of the selling process is a salesperson most likely to meet the customer for the first time?

• A) prospecting
• B) preapproach
• C) follow-up
• D) approach
• E) closing

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Definitions:

Phosphine

A toxic, flammable gas composed of phosphorus and hydrogen, used as an insecticide and in various industrial processes.

Lewis Structure

Diagrams that show the bonding between atoms of a molecule and the lone pairs of electrons that may exist in the molecule.

Aniline

An organic compound with the formula C6H5NH2, used as a precursor to many industrial chemicals, particularly in dye manufacturing.

Aromatic Compound

Organic compounds that contain a planar unsaturated ring of atoms that exhibits a higher degree of stability due to resonance structures.