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This Software Can Automatically Route Customers Who Contact the Company

question 48

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This software can automatically route customers who contact the company to a sales representative.Companies can use this software to forecast customer needs.


Definitions:

Psychotherapy

A form of treatment for mental and emotional disorders, using psychological methods, particularly when based on regular personal interaction, to help a person change behavior and overcome problems in desired ways.

Systematic Desensitization

A therapeutic technique aimed at reducing fear or anxiety, by gradually exposing the patient to the anxiety-producing stimulus while teaching relaxation strategies.

Aversion Therapy

A psychological treatment method that uses negative stimuli to reduce or eliminate unwanted behaviors.

Behavioral Therapist

A mental health professional who uses techniques based on behavioral and cognitive psychology to treat psychological disorders and promote mental health.

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