The Standard of Quality That Means a Product Would Have

question 6

Multiple Choice

The standard of quality that means a product would have to have a defect level of no more than 3.4 parts per million is called:

• A)Six Sigma
• B)ISO 9000
• C)the Big Q
• D)none of the above.

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Definitions:

Surface Statements

Expressions or remarks that only address superficial aspects without delving into deeper or underlying issues.

Paying Customer

An individual or entity that purchases goods or services from a business.

Internal Customer

An individual or department within an organization that receives services or products from another department or individual in the same organization.

External Customer

Individuals or entities outside of an organization who use or purchase its products or services.