The Quality Standards Set Out by the Geneva-Based International Standards

question 35

Multiple Choice

The quality standards set out by the Geneva-based International Standards Organization are referred to as:

• A)ISO 9000
• B)Six Sigma
• C)the Big Q
• D)none of the above.

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Definitions:

Wal-Mart Stores

An American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, known for its vast selection of products and low prices.

Samara Brothers

A legal case involving copyright law where the U.S. Supreme Court held that clothing designs could be copyrighted if they were original and distinctive.

Service Marks

Symbols, names, or logos used in commerce to identify and distinguish the services of one provider from those of others.

Howard Johnson's

A chain of hotels, and formerly restaurants, known for its iconic orange roof and mid-century American dining and lodging experience.