SCENARIO 2-6 Michael Is Angry That He Was Disciplined by His

question 53

Multiple Choice

SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello, although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse, and then works quickly when working in the public areas of the store.He sometimes hides in the washroom during his shift to avoid talking to his boss.
Michael's emotional intelligence is most likely

• A)high.
• B)low.
• C)displayed.
• D)felt.
• E)appropriate.

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Definitions:

Trumpet

A brass wind instrument with a flared bell and three buttons (valves) that is commonly used in classical and jazz music.

Pyrotechnics

The art, craft, or science of making and using fireworks or related explosive devices for entertainment, military, or industrial purposes.

Fourth of July

A U.S. holiday commemorating the Declaration of Independence of the United States, on July 4, 1776.

Pyrotechnics

The art and science of making fireworks, including the design and manufacture of devices that produce light, sound, and smoke for entertainment purposes.