SCENARIO 4-3 Sara Is a New Manager Who Has Just

question 94

Multiple Choice

SCENARIO 4-3 Sara is a new manager who has just been hired by Glass Industries Inc.She has discovered that working conditions are not good for her employees -they work in an old building with a poor heating, air-conditioning and ventilation system.The work itself is tedious and a supervisor who reports directly to Sara is rarely available to assist and help them make decisions on unique work orders.Sara has decided to analyze this work situation using Herzberg's motivation-hygiene.
Sara decided first to analyze the dissatisfiers in the work situation.Sara will be reviewing

• A)working conditions.
• B)intrinsic rewards.
• C)recognition.
• D)advancement.
• E)responsibility.

---

Definitions:

Take It or Leave It

A term commonly used in negotiations where one party presents a final offer to the other party, who must either accept it without changes or reject it entirely.

Lemuel Boulware

Was a corporate executive known for his strategy of dealing with unions and employees, which involved offering what he considered fair increases in wages and benefits up front, thus limiting negotiations.

Refusal

The act of declining to accept or comply with something such as an offer, proposal, or instruction.

Unilateral Change

Actions taken by an employer to alter conditions of employment (such as wages, hours, or terms) without consent or negotiation with the labor union.