Examlex
McDonald's is an example of a company where employee routines are highly formalized.
Listening to Facts
The process of attentively hearing and understanding factual information being communicated.
Rather Than Feelings
A preference for logical or factual considerations over emotional responses.
Active Listening
The practice of fully concentrating, understanding, responding, and then remembering what is being said.
Feeding Back
The process of giving constructive responses or information about a task or performance to promote improvement.
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