The Re-Engineering Process Requires Reorganization Around Horizontal Processes; the Executive

question 93

Multiple Choice

The re-engineering process requires reorganization around horizontal processes; the executive team knows this announcement will create resistance to change and stress in the organization.Because this change does not have to be announced for another few months,it is agreed the weekly blog will not report on this matter.This strategy for overcoming resistance to change is called

• A)education and communication.
• B)participation and involvement.
• C)developing positive relationships.
• D)manipulation and co-optation.
• E)explicit and implicit coercion.

---

Definitions:

Licensing

A process where a company allows another to use its intellectual property or technology in exchange for a fee or royalty.

Royalties

A share of the income of a business paid by a franchisee to the franchisor.

Innovation

The act of introducing something new, such as an idea, method, or device, to improve processes, products, or services.

C Corporation

An organizational form for businesses where shareholders, the owners, face taxation independently from the corporation.