Tony Thought the Boss Would Not Notice If He Took

question 31

Multiple Choice

Tony thought the boss would not notice if he took a 2-hour lunch break when the work pace was slow.Tony was wrong.The boss was livid and reprimanded Tony in front of the entire team.As a result, Tony always makes sure he is back from his lunch break on time.What Tony experienced was _________

• A)classical conditioning
• B)operant conditioning
• C)social learning
• D)positive reinforcement
• E)negative reinforcement

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Definitions:

Self-managed Teams

A group of employees tasked with planning, scheduling, and managing their own work with minimal direct supervision.

First-line Supervisors

are managers who directly oversee the work of non-managerial employees, serving as the initial layer of management within an organization.

Top Management Team

The group of senior executives responsible for the strategic direction and decision-making within an organization.

Integrative Thinking

A decision-making approach that involves considering various perspectives and contradictory information to generate creative and comprehensive solutions.