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At Acme Global, Customer Service Is an Important Priority

question 47

Multiple Choice

At Acme Global, customer service is an important priority.However, Michael's latest performance appraisal focused on his lack of critical thinking and his lack of knowledge of the company's technology.What aspect of good performance appraisals does Michael's appraisal appear to be missing?


Definitions:

Paying The Holder

The act of disbursing funds or settling a financial obligation to the lawful possessor of a negotiable instrument.

Indorses

To sign one's name on a document, especially on the back of a check or negotiable instrument, to make it payable to someone other than the stated payee or to accept responsibility.

Discharged From Liability

The release of a debtor from the obligation to repay a debt, usually following a legal process such as bankruptcy proceedings.

Dishonor

Failure to fulfill an obligation, especially the non-payment of a check or negotiable instrument when it is presented for payment.

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