As an Order Clerk,Maddy Does Well on the Job Task

question 185

Multiple Choice

As an order clerk,Maddy does well on the job task of entering customer information and product information on order forms.She is accurate and efficient in her work.She also is friendly and energetic with her customers and co-workers.She appears to enjoy the job.According to situational management,her manager should use a(n) ________ management style to manage Maria's performance problem.

• A)autocratic
• B)consultative
• C)participative
• D)empowerment

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Definitions:

Extrinsic Rewards

Extrinsic Rewards are external incentives given to employees, such as pay raises, bonuses, and recognition, to motivate performance.

Task Identity

The degree to which a job involves completing a whole and identifiable piece of work from start to finish with a visible outcome.

Job Satisfaction

The level of contentment employees feel about their work, which can influence their motivation, performance, and retention.

Contingent Time Off

Time off from work that is not planned in advance and depends on certain conditions being met.