As an Order Clerk,Maddy Does Well on the Job Task

question 185

Multiple Choice

As an order clerk,Maddy does well on the job task of entering customer information and product information on order forms.She is accurate and efficient in her work.She also is friendly and energetic with her customers and co-workers.She appears to enjoy the job.According to situational management,her manager should use a(n) ________ management style to manage Maria's performance problem.

• A)autocratic
• B)consultative
• C)participative
• D)empowerment

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Definitions:

Variable Cost

Expenses that change in proportion to the level of production or business activity, unlike fixed costs which remain constant.

IRR

The interest rate that results in a net present value of zero for all cash flows associated with a specific project.

Break-Even Point

The level of sales at which total revenues equal total costs, resulting in no profit or loss.

Sales

The total income received from selling goods or services over a specific period of time.