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Eric Is a Manager at a Local Café

question 48

Multiple Choice

Eric is a manager at a local café.Eric frequently receives complaints about his staff and the overall customer satisfaction is low.Eric recognizes the need for change,but fears that his staff will be hesitant to embrace a change in the culture they have created.At what stage in Lewin's Change Model is Eric's cafe in?


Definitions:

Stereotyping

The act of ascribing a fixed, oversimplified, and often exaggerated or prejudiced image or idea to a person or group.

Win-Win

A situation or outcome where all parties involved gain or achieve benefit.

Gender Egalitarianism

The belief in the equality of all genders, advocating for equal rights, responsibilities, and opportunities.

Cultural Dimensions

Conceptual frameworks that describe the various impacts of a society's culture on the values of its members and how these values relate to behavior.

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