Jen Is a Member of a Team Within Her Company

question 94

Multiple Choice

Jen is a member of a team within her company that needs to solve the problem of why their customer base is decreasing.The team is small with only 7 members including her.After Jen's boss gives the team their assignment,they begin to determine why their customer base is shrinking.They decide to make a diagram.Jen's group is using which organizational development intervention?

• A)Process consultation
• B)Survey feedback
• C)Forcefield analysis
• D)Work design

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Definitions:

Dysfunctional Thoughts

Negative and unhelpful thoughts that are often irrational and can contribute to and exacerbate emotional disorders, particularly depression and anxiety.

Dysfunctional Emotions

Emotions that are intense, prolonged, or inappropriate to the situation and lead to maladaptive behavior.

Gestalt Therapy

A type of psychotherapy that highlights the importance of personal accountability and concentrates on a person's current experiences.

Frederick (Fritz) Perls

A noted psychiatrist and psychotherapist known as one of the founders of Gestalt therapy, which emphasizes personal responsibility and living in the present moment.