Eric Is a Manager at a Local Café

question 48

Multiple Choice

Eric is a manager at a local café.Eric frequently receives complaints about his staff and the overall customer satisfaction is low.Eric recognizes the need for change,but fears that his staff will be hesitant to embrace a change in the culture they have created.At what stage in Lewin's Change Model is Eric's cafe in?

• A)Freezing
• B)Unfreezing
• C)Refreezing
• D)Moving

Understand the advantages of integrating psychological therapies with pharmacological treatments in managing mental health disorders.

Acknowledge the wide range of applications for antidepressant medications beyond treating depression.

Appreciate the contribution of drug therapy to the reduction in the number of residents in mental hospitals and its impact on mental health care.

Identify the characteristics and treatments of tardive dyskinesia as a side effect of long-term psychopharmacological treatment.

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Definitions:

Late 1800s

A period characterized by significant industrialization, economic growth, and social change, occurring in the final decades of the 19th century.

3 Step Process

A generalized procedural framework, typically involving stages such as preparation, implementation, and review, used to achieve a specific goal or resolve problems.

Anti-Union Bias

A predisposition or inclination against labor unions and their activities, often reflected in policies, practices, or attitudes that undermine union organization and collective bargaining.

Disciplinary Action

Measures taken by an organization against its members or employees who have violated rules or standards, which can range from warnings to termination.