Every Quarter,Ralph Delivers a Financial Report to the Senior Managers

question 58

Multiple Choice

Every quarter,Ralph delivers a financial report to the senior managers of his accounting firm.Ralph has good presentation skills and is very thorough in his work but every quarter the senior managers seem to be confused,missing the main point,and have to ask Ralph a variety of questions.What is probably wrong?

• A)Ralph is using the wrong numbers
• B)Ralph is depending too much on oral communications
• C)Ralph is not using PowerPoint in his presentation
• D)Ralph is not using enough body language during his presentation

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Definitions:

Transference

In psychotherapy, the process by which patients project feelings and attitudes from a past relationship onto their therapist.

Systematic Desensitization

A behavioral therapy technique used to reduce phobic responses and anxiety through gradual exposure to the feared object or situation paired with relaxation exercises.

Skills Training

The process of teaching and developing specific abilities or techniques to improve performance and efficiency in various tasks.

Flooding

A psychological treatment method where an individual is exposed to a large amount of an anxiety-producing stimulus in order to extinguish the fear response.