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Macklin is the supervisor of Alice and Connie at a midsized marketing firm.Alice is the manager of social media and Connie is the manager of print media.Macklin has received word that one of their clients has decided they want to reduce the size of the social media marketing and increase the number of print ads they run every month.Immediately after he got the news,Macklin called both women into his office and told them the news.Alice quit on the spot and Connie went back to her office to work on another account.From this story,we can surmise that Macklin did not accomplish which step of the message-sending process where Alice is concerned?
Ill-Defined Problems
Ill-defined problems are challenges or questions that have unclear goals, multiple possible solutions, and uncertain resolution paths, often requiring creative problem-solving strategies.
Non-Programmed Decision
Decision making that occurs in response to unusual, infrequent, and unpredictable situations, requiring specific solutions.
Bounded Rationality Theory
A concept suggesting that decision-making is limited by the information available, the cognitive limitations of the decision maker, and the time constraints.
Perceptions
The process of interpreting sensory information to construct an understanding of the environment or situations, influenced by an individual's experiences and biases.
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