Blue Cab Needs to Determine If It Is Continually Developing

question 48

Multiple Choice

Blue Cab needs to determine if it is continually developing its employees,as well as determine how effective its operations and processes are.Which two elements of the balanced scorecard must be referenced?

• A)Learning and Growth Performance;Customer Service Performance
• B)Internal Business Performance;Financial Performance
• C)Learning and Growth Performance;Financial Performance
• D)Learning and Growth Performance;Internal Business Performance

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Definitions:

Mirror Neurons

Neurons that fire both when an individual performs an action and when the individual observes the same action performed by another.

Particular Behavior

A specific action or pattern of actions exhibited by an individual or group, distinguished by its distinct characteristics.

Attachment Neurons

A term not recognized in standardized scientific literature, possibly referring to neural mechanisms involved in attachment behavior. NO.

Goodness of Fit

The degree to which an individual's temperament, behaviors, and attributes are compatible with the demands or expectations of their social environment.