Dongfang Has Recently Moved Up to Shift Manager at Common

question 16

Multiple Choice

Dongfang has recently moved up to shift manager at Common Grounds, a popular local coffee shop.When she was a barista, she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers.When her replacement, Holly, started, Dongfang continued to perform the same tasks she had enjoyed before Holly was hired.Dongfang is spending time on ____________.

• A)leading the store
• B)managing people
• C)controlling Holly
• D)nonmanagement functions

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Definitions:

Cluster

A group of similar things or people positioned or occurring closely together.

Grapevine

An informal communication network within an organization, often based on casual or social interactions rather than official channels.

Core Values

Core values are the fundamental beliefs or guiding principles that dictate behavior and action for individuals or organizations, helping to shape culture and identity.

CEO

Chief Executive Officer; the highest-ranking executive in a company, responsible for making major corporate decisions, managing the overall operations and resources.