________ Is the Process That Involves Everyone in an Organization

question 52

Multiple Choice

________ is the process that involves everyone in an organization focusing on the customer to continually improve product value.

• A)Quality
• B)Customer value
• C)Systems process
• D)Total quality management (TQM)

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Definitions:

Wage Rate

The amount of money paid to an employee for a specified quantity of work, usually expressed as an hourly rate or fixed salary.

Bureaucratic System

An organizational structure characterized by hierarchical authority, formal rules and procedures, and a clear division of labor, commonly found in large institutions and governments.

Rank And File

The ordinary members of an organization, such as a union or military force, as distinct from its leadership or officers.

Activism

Efforts to promote, impede, direct, or intervene in social, political, economic, or environmental reform with the desire to make changes in society.