Mary Is a New Supervisor Working with a Preexisting Staff

question 9

Multiple Choice

Mary is a new supervisor working with a preexisting staff that has resisted many of the new policies she has put into place.Mary explains to the staff that the new policies are more effective than the old ones because they save time and energy and allow the staff more time to spend serving customers.How is Mary overcoming resistance with her staff?

• A)By creating a win-win situation
• B)By creating urgency
• C)By clearly state why the change is needed and how it will affect employees
• D)By developing a positive trust climate for change

---

Definitions:

Football Coach

An individual responsible for directing, training, and leading a football team, emphasizing strategies, techniques, and physical fitness.

Threatens

To express an intention to inflict pain, injury, damage, or other hostile action on someone in retribution for something done or not done.

Bureaucracies

Organized administrative systems governed by a set of rules and regulations, typically within large organizations or governments, to ensure efficiency and effectiveness.

Alienation

A feeling of isolation or estrangement from oneself, others, or society, often resulting in disenchantment or disconnection.