Eric Is a Manager at a Local Café

question 80

Multiple Choice

Eric is a manager at a local café.Eric frequently receives complaints about his staff and the overall customer satisfaction is low.Eric recognizes the need for change, but fears that his staff will be hesitant to embrace a change in the culture they have created.At what stage in Lewin's change model is Eric's cafe in?

• A)Freezing
• B)Unfreezing
• C)Refreezing
• D)Moving

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Definitions:

Domestic Investment

The total spending on capital within a country, including investments in machinery, infrastructure, and technology, by the private and public sectors.

Foreign Assets

Financial assets held in a country other than where the investor is based, including stocks, bonds, and real estate.

Country's Saving

The portion of a country's income that is not consumed by individuals or government spending, but instead is set aside for future investment or expenditures.

Exchange Rate

The comparison value of one currency when exchanged for another.