What Is the Type of Behavior an Employee Shows When

question 47

Multiple Choice

What is the type of behavior an employee shows when he or she goes above and beyond the call of duty?

• A)Pygmalion effect
• B)Emotional labor
• C)Citizenship behavior
• D)Self-efficacy

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Definitions:

Stressors

External pressures or events that cause stress, which can be physical, psychological, or emotional in nature, impacting individual well-being and health.

Type B Personality

A character type marked by a calm, tolerant, and laid-back attitude.

Pessimistic Outlook

A tendency to see the worst aspect of things or believe that the worst will happen; a lack of hope or confidence in the future.

Stressor

A chemical or biological agent, environmental condition, external stimulus, or an event that causes stress to an organism.