Business Is Booming! Out of Excitement, You Sent Out a Memo

question 91

Multiple Choice

Business is booming! Out of excitement, you sent out a memo that told everyone that you would be giving everyone vacations once this quarter's sales figures were posted on August 1st.Subsequently, everyone in your department planned a vacation for August 1st through the 7th.What was wrong with your message?

• A)The who: You did not send the message to the correct people.
• B)The how: You did not encode your message correctly in terms of when the vacations would be.
• C)The when: You did not send the message at the right time.
• D)The where: You did not send the message in the correct setting.

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Definitions:

Internal Communication

The exchange of information and ideas within an organization among its employees and management.

Messaging Outcomes

The results or effects achieved from a communication strategy's messaging, including changes in awareness, attitude, or behavior among the target audience.

Intranets

Private networks used within an organization to securely share company information, collaborate, and communicate among employees.

Internal Communications

The strategies and methods used by an organization to facilitate effective and efficient communication among its employees.