Deming Directed Managers' Attention to the Fact That Most Quality

question 97

Multiple Choice

Deming directed managers' attention to the fact that most quality problems are not the fault of employees, rather, the __________ is to blame.

• A)customer
• B)strategy
• C)system
• D)manager

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Definitions:

Selective Choosing

A decision-making process where options are carefully evaluated and the most suitable ones are chosen based on specific criteria or preferences.

Anticipatory Goal Response

A psychological phenomenon where individuals exhibit responses and behaviors in anticipation of achieving a desired outcome or goal.

Classical Conditioning

A learning process in which a natural response becomes associated with a previously unrelated stimulus after repeated pairings.

Stimulus Feedback

Information received in response to a specific stimulus, which can influence future reactions to similar stimuli.