If a Customer Is Verbally Abusive, Walk Away and Ignore

question 39

True/False

If a customer is verbally abusive, walk away and ignore him or her.

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Definitions:

AAMA Certification

A credential awarded by the American Association of Medical Assistants to medical assistants who meet certain criteria and pass an examination.

Areas of Practice

Specific fields or specializations within a profession, particularly medicine or law, focusing on a defined set of skills or knowledge.

Professional Trait

Characteristics or qualities deemed beneficial or essential in a specific profession, often relating to ethics, competence, and demeanor.

Being Dependable

The quality of being reliable, trustworthy, and consistently meeting expectations or commitments.