Customer's May Not Always Be Right--

question 7

Multiple Choice

Customer's may not always be right--

• A)so you should immediately point out why they are incorrect.
• B)but they are always customers and deserve to be treated as special.
• C)so you should not provide assistance.
• D)none of these choices.

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Definitions:

Moral Realism

The philosophical position that ethical statements are objectively true or false and that moral facts exist independently of our perception of them.

Heritability

The degree to which the variations in a trait from one person to another can be attributed to genetic factors.

Hypersensitivity

An exaggerated or inappropriate response by the immune system to a substance that is normally harmless.

Transitivity

The ability in logic and mathematics to understand that if a relationship exists between A and B, and B and C, then that relationship exists between A and C.