Building Good Customer Relations Is Easier Do on the Telephone

question 26

True/False

Building good customer relations is easier do on the telephone than in face-to-face settings.

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Definitions:

Coronary Heart Disease

A disease characterized by the narrowing or blockage of the coronary arteries, usually due to atherosclerosis, leading to reduced blood flow to the heart muscle.

Epidemiologists

Experts who study the distribution and determinants of health-related states or events in specified populations, and the application of this study to control health problems.

Age-Adjusted Death Rates

A statistical measure that allows for the comparison of mortality rates between populations with different age distributions, by applying the observed rates to a standard age structure.

Relative Risk

A measure used in epidemiology to assess the risk of a certain event or disease among one group compared to the risk among another group.