Customer's May Not Always Be Right--

question 7

Multiple Choice

Customer's may not always be right--

• A)so you should immediately point out why they are incorrect.
• B)but they are always customers and deserve to be treated as special.
• C)so you should not provide assistance.
• D)none of these choices.

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Definitions:

Restatement (Second) of Contracts

A legal treatise offering a comprehensive summary of contract law in the United States, aimed at clarifying, restating, and simplifying the law.

Classical Law

A framework or school of thought in legal theory that emphasizes abstract logical reasoning and the universality of legal principles, often associated with ancient Roman and Greek law systems.

Fairness

The quality of making judgments that are unbiased, equitable, and just.

Unconscionability

A legal doctrine that describes terms that are so extremely unjust, or overwhelmingly one-sided in favor of one party, that they are contrary to good conscience.