When You Transfer a Call

question 10

Multiple Choice

When you transfer a call,

• A)explain why the transfer is necessary.
• B)stay on the line until the transfer is complete.
• C)ask for the caller's name and number before transferring the call.
• D)all of these choices.

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Definitions:

Notes Issued

Financial obligations in the form of promissory notes that a company issues to creditors or investors to raise capital.

Account Payable

Liabilities to suppliers or creditors for goods or services received that have not yet been paid for.

Borrowing Money

The act of obtaining funds from a lender under the agreement to pay back the principal amount along with interest or other charges.

Payroll Expense

Payroll expense is the total amount of wages, salaries, and other compensation that a business pays to its employees over a specific period.