What Conclusions Can Be Drawn When Comparing the Prison Population

question 18

Multiple Choice

What conclusions can be drawn when comparing the prison population in the United States to the general adult population in the United States? Select all that apply.

• A)More prisoners are from low-income,single-parent homes.
• B)More prisoners have been diagnosed with a mental problem and substance abuse.
• C)More prisoners are exposed to drug trafficking,weapons,and gang violence.
• D)More prisoners have a lower level of education.
• E)More prisoners receive better and more extensive health care.
• F)More prisoners have a decreased risk of injury while incarcerated.

---

Definitions:

Frontline Employees

Workers who directly interact with customers, playing a critical role in customer service and experience.

Service Standards

The predefined levels of quality and performance in service delivery that a business commits to achieve in its customer interactions.

Customer Complaints

Expressions of dissatisfaction or grievances made by customers about a product or service.

Customer Expectations

The set of beliefs or standards that consumers hold regarding the anticipated quality and service of a product or service before purchase.