What Are the Two Trends in the Range of Accommodation

question 39

Multiple Choice

What are the two trends in the range of accommodation to customers' needs?

• A)Extraction and delivery
• B)Standardization and flexibility
• C)Customization and standardization
• D)Experience and flexibility

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Definitions:

Managers Treat

Involves the actions and decisions made by managers to address and handle various situations, issues, or employee needs within an organization.

Incident

An event or occurrence, especially one that is unexpected or disrupts normal operations or procedures.

Organizational Culture

The shared values, beliefs, and practices that characterize an organization and influence its members' behaviors.

National Culture

The set of values, beliefs, behaviors, customs, and attitudes that characterize a society or country.