Which of the Following Is Not a Major Element of a Service

question 45

Multiple Choice

Which of the following is not a major element of a service guarantee?

• A)Must be unconditional
• B)Must be easy to communicate and for the customer to understand
• C)Must include preventive measures for "fail safing"
• D)Must be meaningful to the customer
• E)All of the above are major elements

Evaluate the performance of computing devices using benchmarking.

Distinguish between secure and insecure websites.

Understand the scope, operations, and transactions involved in e-commerce, including B2B, B2C, and C2C dynamics.

Understand the concept of B2B websites and their advantages for specific user groups.

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Definitions:

Employment Experience

The cumulative knowledge, skills, and understanding that an individual gains through participating in the workforce.

HR Supply

The availability of human resource talent that an organization can draw upon to meet its needs.

Employee Loyalty

The dedication and commitment of an employee to the organization, often reflected in their willingness to stay with the company long-term and contribute to its success.

Markov Model

A statistical model that predicts future states based on current events, widely used in fields like economics and speech recognition.