Quality Function Deployment (QFD)starts by Using "Voice of the Customer

question 21

Multiple Choice

Quality function deployment (QFD) starts by using "voice of the customer" (VOC) data in which of the following matrices?

• A)Process planning
• B)Process deployment
• C)Output planning
• D)Output specification
• E)House of cards

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Definitions:

Ecosystem Diversity

The number and variety of habitats for organisms within a geographic area.

Human Activities

Actions or tasks performed by humans, which can range from basic survival efforts to complex professional and recreational endeavors.

Composting Waste

A process of recycling organic waste materials into a valuable soil amendment called compost, which can enrich soil and reduce the need for chemical fertilizers.

Environmental Sociology

The study of the interaction between human society and the physical environment.