The Amount in Controversy in a Diversity of Citizenship Case

question 8

True/False

The amount in controversy in a diversity of citizenship case must be more than $1 million before a federal court can take jurisdiction.​

---

Definitions:

Customer Satisfaction

The degree to which a product or service meets or exceeds the customer's expectations.

Customer Needs

The requirements or desires of consumers that companies aim to meet with their products or services.

Process Reengineering

The radical redesign of core business processes to achieve dramatic improvements in productivity, efficiency, and quality.

Total Quality Management

An organizational approach focusing on continuous improvement in all aspects of business, aimed at achieving long-term customer satisfaction.