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Classify Each Cost Item into One of the Business Functions

question 21

Essay

Classify each cost item into one of the business functions of the value chain, either (1) R&D, (2) design, (3) production, (4) marketing, (5) distribution, or (6) customer service.
Item:
a.cost of samples mailed to promote sales of a new product
b.labor cost of workers in the manufacturing plant
c.bonus paid to a person with a 90% satisfaction rating in handling customers with complaints
d.transportation costs for shipping products to retail outlets

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Definitions:

Iberian Peninsula

A peninsula located in the southwest corner of Europe, traditionally divided among Spain, Portugal, Andorra, and a small part of France.

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A medieval term historically referring to Muslim inhabitants of the Maghreb, the Iberian Peninsula, Sicily, and Malta during the Middle Ages.

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The King of England and Ireland from 1547 to 1553, noted for his young age at accession and for the Protestant reforms initiated during his reign.

Mary I

Queen of England from 1553 to 1558, known for her attempt to reassert Roman Catholicism in England and her persecution of Protestants, earning her the nickname 'Bloody Mary.'

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