Which of the Following Statements About Customer Value Is True

question 5

Multiple Choice

Which of the following statements about customer value is true?

• A) Customer value is shown in a corporation's balance sheet.
• B) Creating value for customers is an important part of planning and implementing strategy.
• C) Customer value is the only focus that helps managers to formulate strategies.
• D) Customer value is lost with increase in costs of the product.

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Definitions:

Telecommuting Agreement

A telecommuting agreement is a formal arrangement between an employer and employee outlining the terms and conditions for working remotely.

Worker's Commitments

The dedication or obligation that employees feel towards their job or employer, often impacting their work attitude and output.

Government Legislation

Laws and regulations enacted by governmental bodies that impact individuals, businesses, and organizations.

Worker Productivity

The measurement of the efficiency of a worker or workforce, evaluated by the amount of work output per unit of work input.