Which of the Following Differentiates Marketing from Customer Service

question 17

Multiple Choice

Which of the following differentiates marketing from customer service?

• A) Marketing is the process of promoting and selling products or services to customers or prospective customers, whereas customer service is the process of providing after-sales service to customers.
• B) Marketing is the process of processing orders and shipping products or services to customers, whereas customer service is the process of providing additional information to customers about the product.
• C) Marketing is the process of detailed planning, engineering, and testing of products and processes, whereas customer service concentrates on existing customers.
• D) Marketing is the process of processing orders and shipping products or services to customers, whereas customer service is concerned with choosing the right customer for the product.

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Definitions:

National Average

A statistic that represents an average or central value reflecting a condition or attribute throughout a nation.

Surgical Site Infections

Infections that occur after surgery in the part of the body where the surgery took place, posing significant risks for recovery.

Sample Proportion

The ratio of members in a statistical sample that are part of a particular subset of that sample.

National Average

A statistic or measure that represents the average value for a given characteristic across an entire nation.