________ Aims to Improve Operations Throughout the Value Chain and to Deliver

question 141

Multiple Choice

________ aims to improve operations throughout the value chain and to deliver products and services that exceed customer expectations.

• A) Total Quality Management
• B) Innovation
• C) Customer response time
• D) Cost and efficiency

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Definitions:

Eugene Lang

A philanthropist and entrepreneur known for his promise to an entire sixth-grade class in Harlem that he would finance their college education if they graduated high school.

Carnegie Corporation

A philanthropic fund established in 1911 by Andrew Carnegie to support education and research across a range of fields.

Middle Schools

Educational institutions designed for students typically in the early stages of adolescence, usually grades 6 through 8 in the United States.

Carnegie Council

An organization dedicated to advancing the cause of ethics in international affairs.