Examlex
Banks provide services or what some might call "intangible products" to their customers.
Stipulating
Specifying a requirement or condition in an agreement or proposition.
Written Communication
The process of conveying messages or information through the written word.
Face-To-Face Conversation
Direct communication between two or more individuals in the same physical space, allowing for verbal and non-verbal cues.
Misunderstanding
A failure to understand correctly; an incorrect interpretation or perception of a statement, situation, or intention.
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