Consider the Following Two Situations

question 79

Multiple Choice

Consider the following two situations.
(i) You purchase a $10 movie ticket in advance over the Internet,but when arriving at the theater,you realize that you lost the ticket.The only way to see the movie is to purchase a new ticket.
(ii) On the way to seeing a movie,you drop a $10 bill.You still can afford the movie,but you have lost the $10.
How should you,rational person,respond to the two situations?

• A) You should still see the movie in both situations.
• B) You should respond the same way to each situation, whether it is to see the movie or not.
• C) In the first situation, you should skip the movie; in the second, you should still see the movie.
• D) In each situation, you should not see the movie.

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Definitions:

Total Quality Management

A management approach focused on continuous improvement of processes, products, and services by involving all members of an organization.

Contingency Theory

A leadership theory that suggests the effectiveness of a leader is contingent upon how well the leader's style matches the context or situation.

Consumer Taste

Refers to the preferences, likes, and dislikes of customers that influence their buying behavior.

Behavioural Management Approaches

These approaches focus on understanding and influencing employee behavior through various techniques and strategies.